Special Delivery and Pickup Arrangement for Extreme Weather
| Condition | Delivery Service | Store Pickup Service |
|---|---|---|
| Typhoon Signal No. 8 or Higher | Today's scheduled deliveries will be suspended. | Stores will be closed to ensure staff safety. |
| Signal Lowered to No. 3 or Below (Before 2:00 PM) |
Today's scheduled deliveries will resume, but delays may occur. | Service centers will reopen 2 hours after the signal is lowered. |
| Signal No. 8 or Higher Remains (After 2:00 PM) |
No deliveries today; orders will be delivered on the next working day. | Pickup orders scheduled for tomorrow will be delayed by one day. |
For any inquiries, please contact our Customer Service Department:
Service Hotline: 3619 8833
Whatsapp: 5743 0733
Operating Hours: Monday to Friday, 9:30 AM to 6:30 PM
Lunch Break: 1:00 PM to 2:00 PM
Closed: Saturdays, Sundays, and Public Holidays